General Terms and Conditions
Status: 01.09.2025
1. introduction
Welcome to benmo - Benefits in Motion! These General Terms and Conditions (GTC) govern the use of our platform and services. By using our platform, you agree to these terms and conditions. Please read them carefully.
2. who we are
benmo - Benefits in Motion is a brand of SVAX GmbH, based in Austria.
Contact:
SVAX GmbH, Millennium Park 20, 6890 Lustenau
E-mail: hello@benmo.eu
3. use of the platform
Access: To use the platform, you must create a user account. In doing so, you undertake to provide only correct and complete information.
Purpose: The platform may only be used for personal use.
Responsibility: You are responsible for the safekeeping of your login data. Any misuse is your responsibility.
4. benefits provided by benmo
We offer you access to products and offers that reward your exercise. You can find the exact details on our platform at any time. We reserve the right to change, restrict or discontinue our range of services at any time.
5 Membership and fees
Our basic services are free of charge.
Memberships or additional functions are subject to fees, which we will inform you about in advance.
You can find the payment terms and fees in the "Manage membership" section, directly in the benmo app.
6. shopping credit
With an active membership, a user can purchase goods up to a fixed total value in the benmo store.
- Current limit (as of 01.09.2025):
- 1,300 per year with one-off payment for 12 months
- 130 per month with monthly payment
The current balance can be viewed at any time at www.benmo.eu and in the app under "Profile > Manage membership".
Orders that exceed the credit balance will not be processed.
7. your obligations
Access:
benmo reserves the right to refuse or delete your account at any time, in particular in the event of misuse, automated logins or other improper use.
Prohibited actions:
The platform may not be used for illegal, abusive or unfair purposes.
Respectful treatment:
users undertake not to upload any content that is offensive, discriminatory or illegal.
Personal use of rewards:
As part of the rewards system, registered users can generally purchase products for their own use and as gifts for family members or friends.
However, the sale, commercial transfer or exchange for money or other services is not permitted.
By placing an order, the user confirms that the products purchased will be used exclusively for private purposes or as a gift, but will not be resold or used commercially.
In the event of violations, benmo reserves the right to cancel orders, refuse shipment or block accounts.
This procedure serves the fairness and protection of the benmo community.
8. data protection
Your personal data is processed in accordance with our privacy policy. We attach great importance to the protection of your data and adhere strictly to the GDPR and the applicable Austrian and European data protection laws.
9. disclaimer
No guarantee: We endeavor to keep the platform accessible and error-free at all times, but cannot guarantee this.
Liability: We are only liable for damages caused by intentional or grossly negligent breaches of duty on our part.
10. changes to the GTC
We reserve the right to amend these GTC at any time. We will inform you of any significant changes in good time. The current version is available on our website at all times.
11. termination of use
Account deletion by the user: The user account can be deleted at any time free of charge by sending an e-mail to hello@benmo.eu.
Blocking or deletion by us: We reserve the right to block or delete accounts in the event of violations of the GTC.
Expiry of credit: Exercise minutes or benmo credit can only be used during an active membership. If the membership is not extended, the credit expires 14 days after the membership expires without replacement. There is no entitlement to payment or transfer.
12 Applicable law and place of jurisdiction
These GTC are subject to Austrian law. The place of jurisdiction is Vienna, Austria.
General Terms and Conditions of Sale
Status: 01.09.2025
1. introduction
These General Terms and Conditions of Sale (GTCS) govern the purchase and use of products and services offered through benmo - Benefits in Motion. By submitting an order, you agree to these terms and conditions.
2. provider
benmo - Benefits in Motion is a brand of SVAX GmbH, based in Austria.
Contact:
SVAX GmbH, Millennium Park 20, 6890 Lustenau
E-mail: hello@benmo.eu
3rd area of application
These terms and conditions of sale apply to all purchases made via our platform.
Deviating or additional agreements are only valid if they are confirmed by us in writing.
4. ordering process and conclusion of contract
Order: When you submit your order, you redeem your benmo credit for a product.
Confirmation: After receipt of your order, you will receive an order confirmation by e-mail. This does not constitute acceptance.
Conclusion of contract: A binding contract for the receipt of the selected product is only concluded with our shipping confirmation or delivery.
Please note: Payment is not made in cash, but exclusively through the benmo credit previously acquired through movement.
5. personal use of products
The products offered in the benmo store are intended exclusively for private use.
Members may also order products as gifts for family members or friends.
However, the sale, commercial transfer or ordering on behalf of third parties is not permitted.
benmo reserves the right to cancel orders and refund credit balances if it is determined that products are not intended for personal use or as gifts.
This approach promotes fairness within the benmo community and ensures that rewards go to those who actively participate in our mission.
6 Prices and payment
Prices: All prices are in euros (€) and include the applicable statutory value added tax (where applicable).
Payment methods: Payment is made via the online payment service Stripe.
Time of payment: The amount is due immediately upon conclusion of your membership.
7. awarding of bonuses through minutes of exercise
In the benmo app, users can collect so-called exercise minutes through sporting activity.
These are not legal tender, but a virtual reward system to promote a healthy lifestyle.
Exercise minutes can be redeemed for selected products that are made available as non-monetary rewards.
The price shown in the app is based on the manufacturer's recommended retail price (RRP).
The conversion is based on a flat rate of 10 minutes of exercise per maximum €1, depending on the MET value achieved.
There is no entitlement to specific products. The selection can be changed or discontinued at any time.
8. delivery and shipping
Delivery: to the address specified by the user.
Delivery time: Information on delivery times is non-binding unless it is expressly designated as binding.
Shipping costs: are displayed during the ordering process and are to be borne by the buyer.
9. right of withdrawal
Withdrawal period: You can withdraw from your membership contract within 14 days without giving any reason.
Exercise of revocation: Please send your revocation by e-mail to hello@benmo.eu.
10. exchange and return of products
If an item does not suit you, we will of course be happy to exchange it.
If you wish to return an item, the amount debited will be credited to your benmo account after the item has been returned and received.
11 Warranty and liability
Warranty: The statutory warranty rights apply.
Limitation of liability: Our liability is limited to intent and gross negligence.
In the event of slight negligence, we are only liable for breaches of material contractual obligations.
12. data protection
Personal data is processed exclusively in accordance with our privacy policy and in compliance with the GDPR and the applicable Austrian and European data protection laws.
13. changes to the GCI
We reserve the right to change these GTC at any time. However, the conditions that were valid at the time of purchase apply to your order.
14 Applicable law and place of jurisdiction
These GTC are subject to Austrian law. The place of jurisdiction is Vienna, Austria.